Clear a jam from the outside of the printer clear a paper jam from an external input tray output tray or automatic document feeder adf.
Laser printer paper jam problem.
Replace the tray one assembly for all manual feed jam problems.
Remove jammed paper from the following areas.
A malfunctioning roller or parts in the paper feed mechanism can make a printer think it has a paper jam.
In the case of a hardware problem it may be possible to have the printer repaired.
Sometimes the printer ignores the problem soldiers onward and extrudes a crumpled mess into the output tray.
Check the printer input feed mechanism which will solve most of your paper jam problems coming from trays 2 and 3.
Paper jams in a laser printer occur when the paper feeding through the printer gets stuck.
If you notice any loose paper in the paper tray remove it.
Sometimes a printer will continue to push the paper through the system which leaves you with crumpled sheet that contains uneven printing and smudging.
If the printer claims there is still a paper jam after going through the steps above your printer may have a hardware problem.
Printer jams occur when the paper feeding through the printer goes awry.
Compounding this problem is the mix of media available to the user envelopes.
It s dirty the wrong paper type is being used or the rollers on the printer that feed the paper through its pathway are worn down.
Replace the fuser if the jam occurs as the paper comes out of the fuser.
If any paper got stuck while feeding from the tray into the printer gently pull it back out of the printer to remove it.
A printer will jam for any number of reasons.
Don t get frustrated by laser printer problems.
Moving paper is the most difficult if not the most complicated thing the average laser printer has to do.
For help with your specific printer go to hp customer support and search for your hp printer name and paper jam.
Press the resume button on the printer if this is the only spot that paper jammed.